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| End-User Resources
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Computing Division Helpdesk Off-hour Call Center instructions Computing Division Operational Status Enstore/dCache Systems At a Glance Link Enstore user performance guidlines |
| SSA Meetings
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Friday SSA/DMD Meeting minutes, old link
Friday SSA/DMD Meeting minutes current, new link |
| SSA Metrics | SSA metrics |
| SSA Dcache Ganglia | SSA Dcache Ganglia |
| SSA Tickets | SSA tickets |
| Media Handling Tickets | Tape Media Handling tickets |
| Enstore server upgrade procedure
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Upgrade to lts305
New Doc Upgrade to lts305 Make an Install CD for LTS 305 Make an Install CD for LTS 4.4 |
| Grid Computing Center Tape Library | Tape Library Project |
| "Screwdriverless" Enstore | Documentation |
| SSA Checklists
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Daily Weekly Monthly |
| SSA Policies
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Policies on accessing user tapes
Policy on deletion of user files Policy on which tapes cannot be recycled Policy for handling selective CRC tapes marked readonly due to read error Policy on Storage Software Reelase procedures |
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Enstore Operations Manual
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Administration and Monitoring
Trouble Shooting Guide Command Reference dCache Manual Public dCache Infrastructure & procedures Tab Flipping Clobber 9940A's |
Test Administration Guide
Test Trouble Guide Test Command Reference |
SSA Support Document (not fully currrent)
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OCS - Operator Communications Software (only in support of needfile) DRIVESTAT - Drivestat Software Needfile - Needfile Service NGOP - Next Generation Operations |
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STK ACSLS Software Information
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System Administrator's Guide
Quick Command Reference |
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ADIC Hardware and Software Documents
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Software Documentations
Hardware Documentations |